Return & Refund

      Return & Refund Policy

      We gladly acce pt returns on all eligible products. Elegants Hair do not sell re furbished or previously owned products and return postage is onbuyer.Products must be returned to us within 7 days from the day it was authorized for an exchange. After 7 days we will assume that theproduct is satisfactory and no exchange is necessary.Once the re stocking fee is applied, any balance rem aining will be refunded to the PayPalaccount submitted with your original order.

      How to Return?

      Only eligible wigs(Including no lace cut, no damage, unwashed, no hair cut, no hair dye, no altered, etc) can be exchanged or refund. If you wantto exchange it, please contact us in 7 days upon receiving goods. Any request after 7 days will not be honored. Please contact us first about theproblem you met, we will try our best to solve your problem. If your problem can't be solved without return, we will be happy to accept it andadd your name in our return system. Return without communication will be rejected.

      To process a return, please email admin@elegantshair.com with the reasons for your return request & your order number so that we mayprovide you with our return address.